1. If not, have the patient move within range and give it 10 minutes to reconnect.
2. If no, educate the PT that time is recorded and synced in the Share Cloud, and if that time suddenly differs from the manually set time in app, this error can occur.
3. This appears when the clock is manually adjusted in the smart device by going into the settings menu and adjusting the Date/Time.
4. If 10 minutes has passed without resolve, delete and reinstall app to reset time sync.
This does not happen when the smart device changes time zones during travel. Instruct the patient that it resolves itself when connected; it can take up to 10 minutes. The patient will not receive readings and should rely on their meter.